Privacy Policy

Effective Date: 01 July 2025

Polyglot Precision Translation is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website https://www.polyglotprecisiontranslation.com and our translation services.

By using our Website or services, you agree to the practices described in this Policy.

Who We Are

We are Polyglot Precision Translation, a translation services provider headquartered in Barcelona, Spain.

Data Controller: Polyglot Precision Translation

Email: polygot.precision.translation@gmail.com

Postal Address: Plaza Ramon Berenguer el Gran 2, Barcelona, España, 08002

Personal Data We Collect

We may collect and process the following types of personal data:

Contact information: name, email address, phone number.
Service-related information: documents submitted for translation, project details, billing and payment information.
Website usage data: IP address, browser type, pages visited, cookies, and analytics data (if applicable).
Communications: any information you provide when you contact us by email or through forms.

We do not knowingly collect personal data from children under 16.

How We Use Your Data

We process your personal data for the following purposes:

To provide translation and related services (contractual necessity).
To communicate with you regarding inquiries, quotes, and projects.
To process payments and manage invoices.
To comply with legal and tax obligations.
To improve our Website and services (legitimate interest).
To send newsletters or promotional material if you have given consent.

Legal Bases for Processing

We process your data based on:

Contractual necessity: to perform the services you request.
Legal obligations: to comply with applicable laws.
Legitimate interests: to improve our services and maintain security.
Consent: for marketing communications or optional services (you may withdraw consent at any time).

Data Retention

We will retain your personal data only for as long as necessary for the purposes described:

Service-related data: retained for the duration of the project plus up to 3 years for administrative and legal purposes.
Financial records: retained for the period required by tax and accounting laws (generally 5–10 years).
Marketing communications: retained until you unsubscribe or withdraw consent.

After these periods, data will be securely deleted or anonymized.

Sharing Your Data

We do not sell or rent personal data. We may share data with:

Trusted service providers (e.g., payment processors, IT support, cloud storage, analytics tools).
Professional subcontractors or linguists engaged for translation projects (bound by confidentiality agreements).
Regulatory or legal authorities if required by law.

If personal data is transferred outside the EU/EEA, we will ensure appropriate safeguards (such as EU Standard Contractual Clauses or adequacy decisions).

Cookies & Analytics

Our Website may use cookies and similar technologies to enhance your browsing experience and analyze usage. You can control or disable cookies through your browser settings.

Your Rights

If you are located in the EU/EEA (or similar jurisdictions), you have the following rights under the GDPR:

Access – request a copy of your personal data.
Rectification – correct inaccurate or incomplete data.
Erasure – request deletion of your data.
Restriction – limit how we process your data.
Portability – request transfer of your data to another provider.
Objection – object to processing based on legitimate interest or direct marketing.
Withdraw consent – when processing is based on consent.

To exercise these rights, please contact us at polygot.precision.translation@gmail.com . We may need to verify your identity before responding.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website, with the “Effective Date” updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Polyglot Precision Translation
Email: polygot.precision.translation@gmail.com